The privacy and security of your information is very important to us.
- What personal data do we collect about you?
Your first and last name;
Internet Protocol (IP) address;
Contact information (for example, phone number, email address);
or, Other information you voluntarily provide.
- When do we collect personal data about you?
Unless you voluntarily choose to disclose such information, our company will not collect any personal data from you through this website. We may ask you to provide certain personal data at different times and places on the website. In some cases, if you choose not to provide us with the requested personal data, you may not be able to access all the content of this website or participate in all its functions. For example, we may collect personal data from you when you perform the following actions:
Purchase products from our company through our website;
Open or reply to our email;
When you voluntarily provide information to us through customer surveys, we can link it to the personal data we have previously collected about you;
Contact customer service, use our “connect” function to talk to our company representatives, or use our customer support tools;
Connect, link or “share” our website through social networking sites;
If you provide us with personal data of a third party, it means that you have provided the third party with a notice and have been authorized by the third party to provide such information.
- How do we use personal data?
Our company uses the personal data we collect to provide you with services or enter into a contractual agreement with you when you visit our website. This includes:
Create an online website account for you according to your requirements;
Provide customer service (for example, answer your questions or respond to requests);
Send you reminders, updates, support, management messages, service announcements, and requested information;
We will use personal data pursued by a third party or us for legitimate business reasons, as long as the data is compatible with your rights and expectations for privacy. This includes:
Operate, maintain and improve this website, our services, and our products;
Perform analysis and conduct customer research;
Verify your ability to access or use certain products or services that are only available to individuals who meet certain qualification requirements or standards, such as healthcare professionals;
Allow you to interact with certain third-party content service providers (for example, to enable you to link to or view content from third-party websites within this website, or view our content on third-party websites);
Allow you to choose to participate in the interactive features of our website;
Manage online surveys or special offers provided by us or through our third-party business partners;
Improve our website, customer service, products and services, and overall user experience;
Enhance other information we have about you to help us better understand you and determine your interests;
Determine your preferences so that we can notify you of new products or other products, services, and promotions that may be of interest to you;
Our company also has a legal basis for using your personal data:
To prevent fraud, public safety, and to enforce our company reporting obligations and terms and conditions, and comply with laws, regulations, court orders, subpoenas, or other legal procedures.
- How to deal with sensitive personal data?
With your explicit consent;
Protect the vital interests of you or others if you cannot agree physically or legally;
If treatment is required for preventive or occupational medical purposes, provide health or social care or treatment or manage health or social care systems and services in accordance with the laws of the Union or Member States or in accordance with contracts with health professionals; or used to establish, exercise or defend legal claims, or to the extent permitted and required by applicable laws.
Unless otherwise required by applicable laws, you do not need to provide us with any sensitive personal data when using our website. If you choose not to do so, your decision will not prevent you from using our website.
- What other information do we collect?
Like many other websites, when you browse and interact with our website, we may use automatic collection technology to collect certain information about your device, browsing operations, and patterns, including:
The details of your visit to our website, including the resources you visit and use on our website, traffic data, location data, logs, language;
Date and time of access, frequency, and other communication data;
Information about the computer and Internet connection, including operating system, host domain, and browser type (such as Internet Explorer); or
Recommended website (URL) details.
The information we automatically collect is statistical data that can help us improve our website and provide better and more personalized services, including enabling us to:
Determine website traffic patterns;
Count the number of site visits;
Identify the source of traffic so that we can measure and improve the performance of the website;
Share or sell such information to third parties;
Help us understand which pages and content are the most popular and least popular; and
Determine the frequency and last date of your visit to our website.
- Cookies and other technologies
- How do we share information?
With contractors, vendors, and suppliers who provide services to us on our behalfs, such as processing and fulfilling orders; data analysis and storage; assisting in direct marketing and distribution of emails and other communications; fraud prevention services; delivery and logistics; and Complete other purposes of the above collection;
If we or any of our affiliated companies file for bankruptcy or the transfer of ownership (or assets) related to the proposed or complete corporate reorganization of any of our affiliates, such as actual or potential mergers, acquisitions, or sales of business units;
Comply with legal orders and government requirements, or support audit, compliance, and corporate governance functions as needed;
To combat fraud or criminal activity, and to protect the rights of us or our affiliates, users, and business partners, or as part of legal procedures affecting our company, including the enforcement of our terms and conditions.